Our policies

Arthritis UK and Welsh language

This page outlines some of the ways we can support you in Welsh. It also shows the work we’re doing to improve services in Welsh.

Fundraising promise

Our Fundraising promise represents a commitment to the code of fundraising practice and ensures that all our fundraising activities are legal, open, honest and respectful.

Arthritis UK Safeguarding Policy

Read about our commitment to keeping adults and children safe.

Helpline Confidentiality Statement

Our helpline confidential, though there are some specific occasions where we may need to break that confidentiality for various reasons

Animal research policy

We are committed to enhancing knowledge of arthritis and musculoskeletal conditions, we support ethical research initiatives, including animal studies when no alternatives exist.

Risk management policy

Discover how Arthritis UK is dedicated to enhancing risk literacy and managing uncertainty to achieve organizational objectives. Explore our risk management policy and procedures for valuable insights.

Awards funding conflict of interest policy

Arthritis UK is dedicated to selecting committee members and reviewers with the right expertise, ensuring independence and addressing conflicts of interest effectively.

Our Position on Working with Pharmaceutical and Medical Devices Industry

Read how Arthritis UK works with industry partners to support innovation while safeguarding its independence and transparency.