Our policies
Arthritis UK and Welsh language
This page outlines some of the ways we can support you in Welsh. It also shows the work we’re doing to improve services in Welsh.
Fundraising promise
Our commitment to the code of fundraising practice to ensure that all our fundraising activities are legal, open, honest and respectful.
Arthritis UK Safeguarding Policy
Our Safeguarding Policy sets out our commitment as an organisation to keeping adults and children safe.
Helpline Confidentiality Statement
Our Helpline service is confidential, but there may be occasions when we need to break that confidentiality for specific reasons.
Animal research policy
We fund research using animals that is well designed, legal, ethical and scientifically justified, only where there is no alternative.
Risk management policy
Discover how Arthritis UK is dedicated to enhancing risk literacy and managing uncertainty to achieve organisational objectives.
Awards funding conflict of interest policy
We select expert committee members and reviewers to ensure independence and address conflicts of interest effectively.
Our Position on Working with Pharmaceutical and Medical Devices Industry
Read how Arthritis UK works with industry partners to support innovation while safeguarding its independence and transparency.
Telephone fundraising
Find out about telephone fundraising calls from Arthritis UK, made in partnership with NTT Fundraising, and how to verify a call is genuine.