People Information Officer

Location (UK): Office Hybrid London/Sheffield*
Hours: Full time, 35 hours per week
Salary: £33,698.00 per annum (London), £30,365.00 per annum (rest of UK) 
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed term to 31/03/2027
Travel: Travel to London or Sheffield on an occasional basis
Closing date: 23:59 hours, Sunday 21 June 2026

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.

About the role

You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.

This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.

About you

We would love to hear from if you:

  • Are highly organised with excellent attention to detail.
  • Communicate clearly and professionally, both in writing and verbally.
  • Enjoy supporting and advising others, delivering exceptional customer service.
  • Can work effectively with teams and colleagues across departments to achieve shared goals.
  • Handle confidential information with professionalism and discretion.
  • Are proactive, adaptable and committed to continuous improvement.
  • Have experience in HR administration and a solid understanding of core HR processes.
  • Have experience providing HR information, advice and guidance.
  • Have worked with and are confident using HR systems and understand the importance of data accuracy.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Download the job description and person specification for the People Information Officer role (Word 162 KB).

Benefits

Your excellent benefits include:

  • Flexible hours, environments and working practices to promote a healthy work/life balance.
  • Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
  • Simplyhealth cash plan.
  • Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
  • Learning and personal development opportunities.
  • Competitive annual leave, with the option to buy/sell up to five days per year.
  • Generous pension plan, with employer contribution of up to 10%.
  • Life Assurance plan (4 x salary).

How to apply

You must be based in and hold the right to work in the UK to apply for this position.

To apply you MUST submit:

  1. a concise, up-to-date CV
  2. along with an Application form (Word 159KB) demonstrating how you meet the key requirements set out in the job description and person specification for the People Information Officer role Word (162KB)
  3. All sections of the application form must be fully completed.

Email both documents as Word or PDF attachments by 23:59 hours, Sunday 21 June 2026 to recruitment@arthritis-uk.org.

If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply, recruitment@arthritis-uk.org. 

Application deadline and shortlisting 

  • We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
  • Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews will be held at the beginning of July 2026.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Arthritis UK is here to change that.

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Read more about working for us.

Animal Research

We are committed to developing new treatments for arthritis. To achieve this, we fund a broad range of medical research, and this includes research which uses animals. For further information, please see Animal Research Policy 

Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.