Online Community Moderator

Time commitment: 4 hours per week including support and training 

Travel: Online sessions using Microsoft Teams or Zoom 

Are you passionate about supporting others and looking for a way to get involved in your local community?  Do you love working as part of a team, and would like to give something back while enjoying meeting people and making new friends? 

We are currently recruiting Online Community Moderators in the location(s) listed below. We would love you to volunteer with us! 

About the role  

As an Online Community Moderator, you will oversee the appropriate use of our online community “Arthritis Connect” ensuring it is a safe space, and that there is a comfortable environment for people to chat. You will also provide help, support and signposting to Arthritis UK’s health information, resources and other services. 

  • Welcome new members to the online community  
  • Building relationships with your fellow moderators, admin and community members  
  • Providing relevant support/and or signposting to people accessing the forum.  

Download the role profile for an Online Community Moderator

If you have any questions about this role before applying, please contact volunteering@arthritis-uk.org 

How to Apply 

Please complete and submit the Volunteering Application Form online, please include the relevant code for the location of the role you are interested in: 

  • Online Community Moderators - (174) Online UK (UK). 

When we have received your application, we will be in touch, our safer recruitment process will include: 

  • An informal chat to discuss the role, get to know you and understand your motivations for volunteering
  • Two references
  • Photo identification 

About us 

We are committed to increasing the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences.  We want our employees, volunteers, trustees and involved people to represent the broad diversity of the communities of which we are a part.    

Over 10 million adults, young people and children in the UK live with arthritis. That’s one in six of us living with the pain, fatigue, disability, mental and financial strain it can cause. Many more live with arthritis but remain undiagnosed, untreated and unsupported. 

We know the impact of arthritis can be huge, affecting the ability to work, care for family, move free from pain and live independently.  Yet for a condition affecting so many, it’s poorly understood and far too little is done.  That’s why we invest in life-changing research into better treatments, support people through the daily challenges of life with arthritis, and campaign on the issues that matter most to people living with it. 

At Arthritis UK, we won’t rest until everyone with arthritis has access to the treatments and support they need to live the life they choose, with real hope of a cure in the future. 

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.  

Read more about volunteering for us.