Information Hub Volunteer

Time commitment: 4-6 hours per month.  

Travel: Face-to-face session in community settings e.g. community halls, libraries, hospitals 

Are you passionate about supporting others and looking for a way to get involved in your local community?  Do you love working as part of a team, and would like to give something back while enjoying meeting people and making new friends? 

We are currently recruiting Information Hub Volunteers in the location(s) listed below. We would love you to volunteer with us!  

About the role  

At Arthritis UK, we believe everyone should have the support and information they need to live well. Our Information Hubs support people, including people with arthritis, chronic pain, and MSK conditions by providing them with practical resources on wellbeing and signposting to Arthritis UK services and other appropriate services. 

  • Talking to members of the public in a friendly and enthusiastic manner to raise awareness of arthritis and Arthritis UK services
  • Sharing appropriate publications and resources with people 
  • Answering general queries and signpost specific questions to the  appropriate member of staff, resources or Helpline
  • Ensuring safeguarding procedures are followed 

Download the role profile for Information Hub Volunteer

If you have any questions about this role before applying, please contact volunteering@arthritis-uk.org 

How to apply  

Please complete and submit the Volunteering Application Form online, please include the relevant code for the location of the role you are interested in:  

  • Information Hub Volunteer (115) Gwynedd, Anglesey, Conwy (Wales).
  • Information Hub Volunteer (146) North Powys, Wrexham & Denbighshire (Wales).
  • Information Hub Volunteer (149) Swansea & Neath Port Talbot (Southwest & Mid Wales).
  • Information Hub Volunteer (152) Lanarkshire, Glasgow (Central Scotland).
  • Information Hub Volunteer (155) Salford (Greater Manchester (England).
  • Information Hub Volunteer (159) Basingstoke Hampshire, Leatherhead East Molesey and Thames Ditton Surrey (England).
  • Information Hub Volunteer (160) London Southwark Borough (England). 
  • Information Hub Volunteer (172) Derry, Londonderry, Limavady, Strabane, Castlederg, Omagh (Northern Ireland).

When we have received your application, we will be in touch, our safer recruitment process will include: 

  • An informal chat to discuss the role, get to know you and understand your motivations for volunteering 
  • Two references
  • Photo identification.   

About us 

We are committed to increasing the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences.  We want our employees, volunteers, trustees and involved people to represent the broad diversity of the communities of which we are a part.    

Over 10 million adults, young people and children in the UK live with arthritis. That’s one in six of us living with the pain, fatigue, disability, mental and financial strain it can cause. Many more live with arthritis but remain undiagnosed, untreated and unsupported. 

We know the impact of arthritis can be huge, affecting the ability to work, care for family, move free from pain and live independently.  Yet for a condition affecting so many, it’s poorly understood and far too little is done.  That’s why we invest in life-changing research into better treatments, support people through the daily challenges of life with arthritis, and campaign on the issues that matter most to people living with it. 

At Arthritis UK, we won’t rest until everyone with arthritis has access to the treatments and support they need to live the life they choose, with real hope of a cure in the future. 

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.  

Read more about volunteering for us.